＜about faq＞

these are frequently asked questions. if you have any other questions, please feel free to ask by e-mail.

Ｑ：is it ok if i can not speak Chinese?
Ａ：it is totally ok. winson can speak english.

Ｑ：can i join the surf tour by 1 people?
Ａ：the minimum people we need for surf tour is 2 people. you can join if you pay the fee for 2 people. if there are others guests going surf tour, you can join. please ask us again when you arrive here.

Ｑ：can we stay there if we are more than 7 people?
Ａ：yes, you can stay. we suggest the room depends on the booking situation.

Ｑ：does the price of surf tour include rental wetsuits and surf boards?
Ａ：no, it does not.

Ｑ：can i make a reservation in english?
Ａ：yes, you can.

Ｑ：what if i cancel my reservation or there is any change?
Ａ：please tell us as early as possible at least 3 days before.

Ｑ：should i join overseas travel insurance if i want to surf?
Ａ：yes, you should. we can not take any responsibility if you are injured or get an accedent during your travel.

Ｑ：which currency should i bring?
Ａ：it is NT$.

Ｑ：how many surf boards should i bring?
Ａ：you better bring 2 or 3 boards in case you clash your board.

Ｑ：what is the weather like?
Ａ：it is tropical climate and about 30 degrees in summer and 15 degrees in winter.

Ｑ：do i need a wetsuits?
Ａ：the water temperature is always warm, but you better bring wetsuits in the winter because the wind is cold sometimes.

Ｑ：how much is the volts for electric devices?
Ａ：taiwanese electricity is 110V(60Hz) and plug type is A. please check your electric devices and prepare transformer if you need.

Ｑ：is there any stuff you recommend to bring?
Ａ：we recommend you to bring sunscreen and some medicine which you are used to.

Ｑ：what if i am injured or get an accident during surf tour?
Ａ：we will do our best if you have any trouble in the water, but we can not take any responsibility. please prepare the overseas travel insurance by your self.

Ｑ：how can i make the payment?
Ａ：please make the payment when you come here by cash NT$.

Ｑ：can i make the payment by credit card?
Ａ：no, we can not accept a credit card. please make the payment by cash.

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